Privacy Policy
Last updated: January 2024
Introduction
Knowledge Charts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or wholesale inquiry forms
- Subscribe to our newsletter
- Place an order or request a quote
- Communicate with us via email or phone
This information may include: name, email address, phone number, company name, shipping address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Detect and prevent fraud
- Comply with legal obligations
Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies)
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have the following rights:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Data portability
- Withdraw consent at any time
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@knowledgecharts.com
Address: [Your Company Address]